Shipping & Returns

Shipping

Florida Fasteners Direct displays your shipping costs during the checkout process. The rates depend on the weight of your package and the destination. Shipping is free to the contiguous United States.

Certain items may require additional time to ship. Check the product details to see if shipping may take longer.

If you live near a Florida Fasteners Direct warehouse, you have the option of picking up your order or having it delivered.

Where will Florida Fasteners Direct ship to?

Florida Fasteners Direct ships to all United States addresses including Alaska, Hawaii, APO/FPO, Puerto Rico, Guam, and the U.S. Virgin Islands. We also ship to Canada and Mexico. Please contact us prior to ordering to inquire about costs to other destinations.

Free Shipping is only available to the contiguous United States.

Returns and Refunds

We want you to be completely satisfied with your purchase from Florida Fasteners Direct. If for any reason you are dissatisfied with an item you purchased from Florida Fasteners Direct, you may return it within 90 days for a refund or exchange.

Products must be in new, unused condition, in original packaging and must be returned or exchanged within 90 days from receipt. If you have a return or exchange due to our shipping error, defect, or damage, contact us within 7 days. Replacement items will be shipped to you once the item being returned has been received.

Contact Customer Service at 877-803-6151 Toll Free. A customer service representative will provide you with simple instructions for returning the item or receiving a refund. Information contained on the invoice will be necessary to process the return or refund. Please have the invoice ready when you call.